Frequently Asked Questions
FAQ - Frequently Asked Questions
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Are the kits on your site subject to royalties? Our kits are royalty-free for online beat leasing and small releases that have under 1 million streams. For releases exceeding 1 million streams, the loop must be cleared, and royalties/publishing will be split fairly.
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Do the kits work with all DAWs? Yes, our loop kits, drum kits, one-shot kits, and MIDI kits are compatible with any DAW that accepts MP3, WAV, and MIDI formats.
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What is your policy on refunds? We do not issue refunds under any circumstances. By making a purchase, you agree to these terms. Unfortunately, digital goods cannot be revoked once downloaded.
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How do I access my downloaded kits? Once you make a purchase, you will receive a download link that you can use to download your kits. You will also receive an email with the download link for future access if needed.
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Can I share the purchased kits with others? No, sharing purchased kits with others is not allowed. Each purchase is only for personal use and cannot be shared or distributed.
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What happens if I lose my downloaded kits? If you lose your downloaded kits, you can contact our support team with your purchase information, and we can provide you with a new download link.
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Are the kits compatible with both Mac and Windows? Yes, all of our kits are compatible with both Mac and Windows operating systems.
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Can I use the kits in commercial projects? Yes, you can use the kits in commercial projects as long as the project is under 1 million streams. For projects exceeding 1 million streams, the loop must be cleared, and the royalties/publishing will be split fairly.
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Do you offer any discounts on multiple purchases? Yes, we offer discounts on multiple purchases. The discount percentage may vary depending on the number of kits purchased.
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How can I contact customer support? You can contact customer support by using the contact form on our website or by emailing us directly. We typically respond within 24-48 hours.