Refund Policy – Can You Request a Refund for an Item?

At Relooped, we do not offer refunds for digital products. This is because the customer has immediate access to the product upon purchase, and it is not possible for us to retrieve the product once it has been downloaded. Therefore, please make sure to carefully review your order before completing the purchase.

In the rare event that you accidentally purchase the same kit twice, please reach out to us via Instagram @relooped and we will arrange a solution, such as providing a different kit free of charge.

Please note that any kind of refund is strictly excluded, regardless of the circumstances. We appreciate your understanding and look forward to providing you with high-quality loops, samples and drum kits.